FREQUENTLY ASKED QUESTIONS
THE 5 & DIME
How do I get in touch with The 5 & Dime?
What is The 5 & Dime ticket policy?
What are the Box Office hours?
We do not have regular business hours. The box office is open 1 hour before showtime. If you need to contact our box office manager Krysten Bennett please email boxoffice@the5anddime.org or call 904.637.5100
How do I get Season Tickets?
Season tickets are only available for a limited amount of time before the new season begins. Please contact our box office for information. Boxoffice@the5anddime.org or 904.637.5100
What is the dress code for The 5 & Dime?
We do not have a strict dress code. The 5 & Dime welcomes you to dress as you feel comfortable.
Does The 5 & Dime offer Group Tickets?
Where can I find information about parking?
How do I contact someone about Lost & Found?
Late Seating
We are sorry, but we are unable to guarantee late seating. Please plan accordingly.
Electronic Devices
Please turn off all cellular phones and electronic devices prior to the performance. Also, cameras or other recording devices (photographic or otherwise) may not be used in the theatre during performances. No text messaging allowed during the performance
Does The 5 & Dime offer Post-Show discussions?
Post-show discussions are available following select performances. The 5 & Dime invites you to attend these performances and stay, ask questions, and learn more about each of our productions. Please join our email list or Facebook page for Post-Show Discussion announcements.
Does The 5 & Dime offer Concessions?
Are performances appropriate for children?
Due to the subject matter of the shows we produce, most of our performances are not suitable for young children. Shows contain mature content, language or themes. Please carefully consider whether a performance is appropriate by visiting the individual show pages and reviewing the synopsis to make your own judgment. As a general rule, no child under the age of 10 should attend a performance at The 5 & Dime.
Can I smoke at The 5 & Dime?
Smoking is not permitted in any part of the building or within 10 feet of any entrance. Cigarettes, Vape Pens or any other devices.
How will I be notified if a show is cancelled because of inclement weather?
When inclement weather occurs, performance updates will be sent to the email address you used to make your reservations or in some cases we will reach out to you via phone.
I have a Physical Disability and require a place to sit for the duration of the show. What do I need to do to ensure a seat?
Accessible seating is available. Please make the box office aware of your needs by emailing BoxOffice@the5anddime.org or upon entering the venue the day of the show, please ask for the House Manager and they will gladly escort you to the ADA section.
Can I rent the theatre for a private function?